Contact Ember
Need help with an order, shipping update, sizing question, or product issue? Reach out and we will get back to you as quickly as possible.
Email support
The best way to contact us is by email: support@emberapparel.net
Include your order number and a short summary so we can help faster. If something arrived damaged or incorrect, attach clear photos.
Instagram DM
You can also message us on Instagram at @ember.apparel.co.
For order-specific support, include your order number in your DM so we can verify details quickly.
Response time
We usually respond within 1-2 business days. During launches or high-volume periods, replies may take a little longer.