About Ember

Ember Apparel is the trading brand of Ember Apparel Co LLC. We design and sell well-made, everyday apparel — tees, hoodies, sweaters, and bottoms — with listed fabric weights, considered fits, and designs that don’t try too hard.

How we operate

Our pieces are made to order. When you place an order, your items are produced and prepared through our production partners before shipping, which typically takes 2–5 business days. We ship internationally, with delivery estimates that vary by region. Full details are on our Shipping page.

Customer support

Ember Apparel is a real, contactable business. If you need help with an order, sizing, delivery, or a product issue, email us at support@emberapparel.net or use our contact page. We usually respond within 1–2 business days.

Policies

Please review our Shipping, Returns & Refunds, Privacy Policy, and Terms of Service before ordering. These explain how we handle delivery, returns, your personal information, and the terms that apply when you shop with us.